Customer Services Contact Details

E-mail

Please E-Mail any questions,
comments or feedback to support@blksport.co.nz

Phone

+64-9 415-1888

Facsimile

+64-9 415-9003

Physical Address

130 Bush Road
North Harbour Industrial, Albany
Auckland 0632
New Zealand

Postal Address

P.O. Box 100-888
North Shore Mail Centre
Auckland 0745
New Zealand

 

Terms & Conditions

Refund Policy

Products purchased via the online store may be returned within 14 days of purchase for an exchange or full refund provided that the product has not been worn, still includes the swing ticket, is returned in a re-saleable condition and is returned with a copy of the Tax Invoice. Damaged, altered, dirty, or worn garments may not be exchanged, credited or refunded.

If returning for a refund please note that we do not provide refunds on shipping. All refunds are transacted in the original New Zealand dollar amount as listed on the Tax Invoice.

Delivery Guidelines

Orders received by 1 PM Monday to Friday (excluding regional and public holidays) will be processed and dispatched same day.  We will use our best endeavours to dispatch same day orders received after 1 PM but before 4 PM each day. Orders received after 1 PM or on weekends or during regional or public holidays will be processed and dispatched on the next working day. Please allow 1 - 2 working days for deliveries to main centres within New Zealand and 2 - 3 working days for deliveries to rural areas within New Zealand. Please note that all orders will need to be signed for on delivery so please ensure there is someone available to sign for the delivery during normal business hours at the address you have entered.

Please note that we are unable to supply orders to locations outside of New Zealand.

Transaction Currency

We are a New Zealand owned and operated business, all transactions are billed in New Zealand dollars and will be charged in the name of BLK Sport NZ.

Privacy Policy

Your private personal details will not be retained by BLK Sport NZ and will not be provided to anyone else.   If purchasing directly from a pro team web site you may be given the choice for your details to be passed to the team but you will be given the choice to opt in or out and your details will ONLY be passed to that pro team.